Privacy Policy
Privacy Policy for the HotelAladoro.it website
Privacy Policy of Fede Hotels Srl for www.hotelaladoro.it
Last updated: February 8, 2025
This Privacy Policy describes how Fede Hotels Srl (hereinafter “we”, “our”) collects, uses, protects and shares the personal data of users who visit the website www.hotelaladoro.it (hereinafter “Site”) and use our services.
1. Data controller
The Data Controller is Fede Hotels Srl, with registered office in Via Matteotti 56, Lugo (RA), Italy, contactable at the email address: [insert email].
2. Type of data collected
We collect the following types of personal data:
- Browsing data: IP address, browser type, operating system, date and time of visit, pages visited, time spent.
- Data provided voluntarily: First name, last name, email address, phone number, payment information (only if required to complete a booking).
- Geolocation data: If requested, to provide a more personalized service.
When you make a reservation through our booking engine, the system transfers the data needed to complete the booking directly to our booking service provider Simple Booking (located on an external server), which manages the payment and booking confirmation process.
3. Purpose of the processing
The collected data is processed for the following purposes:
- Provide requested services, such as managing hotel reservations.
- Respond to requests for information or support via the contact form available on our website.
- Personalize your browsing experience on our site.
- Send promotional communications, if explicitly permitted by the user (marketing option).
- Comply with legal and regulatory obligations.
4. Processing methods
Data processing is performed using computerized and electronic tools, ensuring their security and confidentiality. Data may also be processed manually in paper format, always ensuring security.
5. Data sharing
Personal data may be shared with:
- Third party service providers: In particular, for the online booking service, the data is transferred to our provider Simple Booking, which manages the booking engine and the entire booking process.
- Competent authorities, in compliance with applicable law (for example, in case of legal requests).
We do not sell or trade your data with third parties for marketing purposes.
6. Retention period
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected and, in any case, for the period established by applicable legislation.
7. User rights
Under data protection legislation, you have the right to:
- Access your personal data.
- Request correction or deletion of data.
- Object to data processing.
- Request restriction of processing.
- Withdraw your consent at any time, without affecting the lawfulness of processing based on your prior consent.
To exercise these rights, you can contact us by email at info@aladoro.it or via the contact form on our website.
8. Data security
We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, and other forms of unlawful processing.
9. Transfer of data outside the EU
In the event that personal data is transferred to countries outside the European Union, we will ensure that adequate protection measures are adopted, as required by the GDPR regulation.
10. Cookie
Our website uses the cookies To improve user experience, collect statistical information, and personalize content. You can manage your cookie preferences directly through your browser settings.
For more details on the cookies used, see our Cookie Policy.
11. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, we will notify you via email.
